Granite FAQ:

1. Is all granite the same?

No. There are 1st and 2nd quality granite. We only purchase 1st quality slabs. The difference is in 1st quality you do not get any open fissures (cracks) or any unsightly markings which are prevalent in second quality. Also with second quality you receive a 3 step diamond polish process with a final wax. When the wax wears you have to apply more to keep the luster up. This will have to be done every month. This is a lot of maintenance for a product which should be easy to maintain.
With 1st quality you receive a 7 step diamond polishing process and no wax. You will never have to apply any wax. The luster will remain the same forever. You do not have to deal with the hassle of waxing every month.

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2. What maintenance is involved?

To prevent staining we recommend you reseal every 3-5 years. If you have been shopping around you have undoubtedly heard every 6 months. This is for two reasons. One we use an impregnating sealer, most others use a topical sealant. The difference is a impregnating sealer sinks into the pours of the stone whereas a topical sealant stays on top. Since it stays on top it wears faster. Also it is not as good at preventing stains.
The second is since that since we apply seven steps of polish whereas some do 3 steps the stone is less porous.

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3. When my stone is delivered do I have to seal it?

No, your stone comes pre-sealed.

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4. Is it easy to stain granite?

No. Even Granite that does not have a sealer is hard to stain. With our impregnating sealer which is more effective than a topical sealant makes it even harder. The biggest concern is cooking oil. As long as you wipe down your counters like you normally would after dinner it is not a problem. In the RARE event a stain does penetrate we will come out free of charge to remove it professionally.

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5. Is sealing a difficult process?

No you wipe it on at night before you go to sleep and when you wake up wipe it off. It’s that easy!

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6. Why is your pricing so unbeatable?

We have been at the same location for 40yrs and all of our machinery trucks and building are paid for which gives us low overhead. This is one of the advantages of dealing with a 4th generation company.

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7. I have been told that I cannot cut or put a hot pot on granite?

You have obviously been talking to people who are not familiar with stone. At some point granite was molten lava you will never be able to get anything hot enough to burn granite.
As far as cutting goes you can if you want to damage your knives!

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8. Can granite crack?

Very rarely if it were to crack it would only happen during delivery or during installation. Once it is installed it is not a problem to worry about. Unless you stand on it in the area of a sink or cooktop cutout.

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9. What happens if it does crack during installation?

We will replace the piece free of charge.

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10. Can I over hang granite?

Yes. A good rule of thumb is you can overhang half of the supporting structure without support. For example on 24inch base cabinets you can overhang 12 inches.

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11. How thick is the granite you fabricate?

Once inch and a quarter. We do not use the cheaper 3 inch material.

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12. Will I have a seam?

Most kitchens do. This is because of many factors this includes but is not limited to size of the slab, weight, and access during install.

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13. Will my seam show?

You will always see a seam. However it is not an eyesore. Our expert installers color code it and get it as tight as possible than it is filled with a colored epoxy. By implementing this process we insure it will be as invisible as possible. A seam is on display in our showroom.

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14. Can granite chip?

Never under normal household use. It will only happen under extreme negligence or intent to do damage. An example would be taking a hammer to it.

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15. What is granite made of?

Some of the hardest minerals on earth: quartz, mica and feldspar.

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16. Is granite 100 percent natural?

Yes. Granite comes out of the earth in blocks. They are than cut and polished into slabs. They are made by mother nature and crafted by man.

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17. Why should I drive to your location?

When you buy granite the normal process is you go to a fabricator who may have a few slabs to show you and mostly small sample chips. If you want to see your slabs you have to make a separate trip to an importer. The importer can be a far distance away. Then you have to make a trip back to the fabricator to sign the contract. You are now making three trips for one product!
   We offer a selection second to none. In stock we have over a hundred handpicked exotic colors from all around the world. We also make available to you many engineered products including Silestone, Ceasar Stone and Cambria.You select the material and make a contract for fabrication all in one place. Also by doing this you are cutting out a middle man (the importer) which saves you money.
   If you’re doing a complete kitchen renovation we are your one stop shop. We offer multiple cabinet lines, floor tile, sinks and faucets. We have over 100 door samples that you can bring out to the slabs and match. When doing complete renovations we offer unbeatable package pricing.

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18. What do you offer to your clients?

  • An unrivaled selection
  • Unbeatable Pricing
  • Free lifetime repair on seams
  • One stop shopping
  • Excellent customer service
  • A devotion providing the highest quality work in the industry

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19. In short what is the order process?

First you come to our shop with basic measurements. Then you pick a material for you countertops. After you are given a price and if you decide you want to place an order you leave a deposit. We then schedule a template appointment and later come back to do the install. To view a more descriptive process click here.

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20. Do I need an appointment?

If you just need countertops no. If you need cabinets we recommend you schedule an appointment. When you come in for a cabinet quote you will sit down with our designer. The design process usually takes about two hours. At the appointment we will show a 3d design of your kitchen.

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21. Where do you operate?

Our stone yard, cabinet showroom, and fabrication facility are located in North Arlington, NJ in southern Bergen County close to Newark airport, the meadowlands and Giants Stadium.

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22. Do you accept credit cards and what is your payment policy?

We do not accept credit cards. For payment we require a quarter down, quarter at template and balance at delivery. Payments can be made by personal or certified check and cash.

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23. What is the difference between an undermount sink and a drop in sink?

A drop in sink sits on top of the counter and the lip of the sink is exposed. The undermount sink is mounted from underneath the counter. There is no lip on top.

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24. Is installation included in the quote?

Yes. The quotes always include template, delivery and installation and tax.

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25. How are the undermount sinks attached to the granite.

The countertop is flipped over and small holes are drilled into the granite. We then fill these holes with an apoxy. We than screw into the apoxy, the screws have brackets attached to mount the sink. For added support we also insert medal rods into the underside of the granite.

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Marble FAQ:

1. Is marble suitable for a kitchen countertop?

No, marble is not a good choice for a kitchen countertop. Although it can be sealed, it is not as dense as granite and therefore it is more porous and susceptible to being stained in a highly used area like a kitchen. It is much softer and it will chip and crack under frequent use.

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2. What is the difference between granite and marble?

The main difference between granite and marble is that granite is a highly dense material composed deep inside the earth's core while marble is formed from sediments under the seabed. Both solidify into stone after millions of years but the mineral composition of the two stones makes marble and granite react different to various chemicals and household cleaners.

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3. Can I seal marble?

Just like granite, marble is sealed after the fabrication process; unfortunately due to its porous nature sealing marble is insufficient for everyday kitchen use.

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4. Where can I use marble?

Marble can be used for a number of various applications like fireplace surrounds, tabletops, saddles, and shelves. Ideally it can be applied to a number of projects in the bath area like Jacuzzi surrounds, vanities, floor, and shower paneling. Generally you can safely use marble in low traffic areas.

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4. Is marble really appropriate to use in living areas?

Yes. Since ancient times, marble has been used in all areas of the Grecian home; from furnishings to floors. These Greek marbles have proven as durable as materials traditionally considered to be sturdier with the added benefit of creating a warm welcoming atmosphere.

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5. How do I deal with sink and stove cutouts?

With our water jet technology we have the ability to cut any sink or surface unit cutout with computer aided design files. Undermount sinks (sinks that are mounted under that countertop so as not to show any rim) are fully cut out, then the inside of the hole is polished. The countertop is then flipped over and fitted with special grommets for your plumber to fasten the sink. Self rimming cutouts are cut 6" into each corner leaving some of the straight section to be cut in the field to facilitate safe shipping.

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